Careers

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ARCC is an Equal Opportunity Employer. Employment decision and services provided to clients are not based on race, color, religion, sexual orientation, national origin, age, religion, disability, marital status, veteran status, or any other characteristic protected by law. ARCC fully supports the Americans with Disabilities Act (ADA) and applicable state disability law.

We invite you to consider the following full-time, part-time and intern positions.

Current Career Opportunities

  1. Human Resources Director/Manager

    Human Resources Director/Manager

    Location: Alum Rock Counseling Center
    Position Type: Full-time – Exempt

    Department: Administration
    Reports to: CEO

    Position Summary:

    Alum Rock Counseling Center seeks an experienced, collaborative and results-oriented human resources professional to join our team as a full time Director or Manager (DOE).

    Alum Rock Counseling Center (ARCC) delivers a full complement of behavioral health services to youth and their families in the neighborhoods we serve throughout Santa Clara County. Alum Rock Counseling Center serves over 2,700 youth and their families a year, and currently has nearly 80 full-time employees and 40 volunteers, with close to 80% of direct services staff being culturally and linguistically reflective of the community it serves. For over 40 years, ARCC’s programs have helped to keep at-risk youth safe, in school, and drug- and violence-free.

    This position reports to the Chief Executive Officer and is a member of the Leadership Team at ARCC.

    The Human Resources Director or Manager will administer all human resources functions for the agency, including employee relations, HR compliance, benefits administration, compensation, performance management, onboarding/offboarding, business insurance and more. The HR Director of Manager must be a self-starter, strategic thinker, detail oriented, action driven, flexible in changing direction and methods, and excel at managing multiple priorities, succeed in communicating with all levels within the organization and provide immediate contribution to the development and delivery of effective HR solutions.

    QUALIFICATIONS:

    • The Director or Manager of Human Resources position requires a Bachelor’s degree in business, human resources, counseling, communications or applicable area of study. PHR/SPHR or SHRM Certification strongly preferred. Master’s Degree desirable. Additionally,
    • 1. Minimum 2-4 years’ experience as an HR Director or Manager, or 5-7 years’ experience as an HR Generalist with increasing responsibilities in employee and labor relations, compensation, workforce planning, recruitment and selection, leadership and organizational development, as well as benefits administration.
    • 2. Experience working in a non-profit organization preferred.
    • 3. Ability to work effectively at both the strategic and tactical levels.
    • 4. Demonstrated outstanding verbal and written communication skills, and effective interpersonal and relational skills.
    • 5. Knowledge of and experience applying California labor law, as well as experience developing policies and procedures.
    • 6. Self-directed and able to work independently, and as a positive member of a team.
    • 7. Ability to work effectively with diverse staff and travel to 2 agency worksites in San Jose.
    • 8. Fingerprinting and background check as required by the Department of Justice, as well as TB Clearance are required before the candidate can begin in this role.

    JOB SETTING AND WORKING CONDITIONS:

    • 1. Work takes place in the ARCC North 1st Street office or at the ARCC counseling clinic in East San Jose (3 miles away).
    • 2. Work will frequently take place in standard office conditions and climate. May work at a desk and computer for extended periods of time.
    • 3. Work environment may become stressful at times dealing with a wide variety of challenges and deadlines.
    • 4. Periodic lifting up to 25 lbs. is required.
    • Alum Rock Counseling Center offers a generous time off package, including 20 days of paid time off (PTO) and 11 holidays per year. Our benefits package includes health, dental and vision coverage; life insurance and long term disability; and a retirement savings plan with agency contribution.
    • ARCC offers competitive compensation based on prior experience, education, and position requirements. ARCC is an equal opportunity employer and encourages qualified, diverse candidates to apply.
  2. Clinician/Counselor

    Clinician – Prevention & Early Intervention Program

    Location: Alum Rock Counseling Center
    Position Type: Full-time – Exempt – Some Evenings

    Department: School-Linked Services – Social Emotional Academic Services
    Reports to: Program Manager

    Position Summary:

    Alum Rock Counseling Center (ARCC) works closely with local school districts to deliver the Prevention and Early Intervention (PEI) Services Program in East and Central San Jose. Employing evidence-based practices, PEI services target high-risk youth and their families with the goal of preventing, reducing, and eliminating mental health issues that may be inhibiting academic success and family wellness. The Clinician supports PEI by engaging families, primarily, in individual and group therapy to reduce and/or eliminate escalated behavioral challenges exhibited by students. This position may require travel within the community, but services will generally be provided at a high school campus site.

    Duties:

    • Provides outreach and recruitment strategies to engage families in PEI programming:
    • Facilitates presentations to teachers and school staff;
    • Hosts information tables at community events;
    • Engages families during school events;
    • Provides individual and group therapy (meets with families in the schools, community and/or family home;
    • Engages students/family in counseling sessions using Brief Form Strategic Family Therapy to prevent, reduce and/or treat behavior problems and improve family functioning;
    • Engages students in Trauma-Focused Cognitive Behavioral Therapy to address severe emerging behaviors that are trauma induced;
    • Provides Clinical Case Management services (meeting with families in the community or in the home);
    • Formulates, implements and monitors individual student/family assessment and treatment planning;
    • Supports non-clinical staff in completing Mental Status Exams for their clients;
    • Attend weekly meetings, weekly clinical case conferencing, and trainings necessary for professional development and as required for the agency or its funding sources;
    • Conducts follow-ups and monitors service delivery and client progress;
    • Ensures that all required documentation, legal documentation, etc. are properly completed within the required timeframes;
    • Transfers family and service documentation to electronic data systems as necessary, including Medi-Cal based tracking;
    • Maintains a caseload of 12 to 15 families;
    • Leads parent workshops and sessions;
    • Facilitates family education workshops following identified curriculum (Triple P Level 5) in both individual and group settings;
    • Ensures all workshop preparation activities have been executed;
    • Perform other duties as necessary for the good of the agency and as assigned by supervisor;
    • Evenings may be required.

    Qualifications:

          • MA in counseling or related field; MSW or MFT from an accredited college or university;
          • BBS registration required;
          • Bilingual/biliterate competence in Spanish/English preferred;
          • Medi-Cal documentation trained;
          • At least two years’ experience in a school based service agency as a counselor, caseworker or related position;
          • Experience working with diverse ethnic/cultural backgrounds;
          • Effective verbal and written communication skills;
          • Ability to lift up to 25 lbs;
          • Able to work independently and as a positive member of a team;
          • Fingerprinting and background check as required by the Department of Justice;
          • Valid CA driver’s license, an automobile for agency travel, and proof of current auto insurance;
          • TB clearance required.
  3. Administrative/Development Assistant

    Administrative/Development Assistant

    Location: Alum Rock Counseling Center
    Position Type: Full-time – Non-Exempt
    Department: Administration/Development
    Reports to: Office Manger/CDOC

    Position Summary:

    The Administrative/Development Assistant supports the Office Manager, the Leadership Team, and the Chief Development and Communications Officer by executing a variety of office/clerical, data management, organization and administrative tasks which help to ensure the smooth and efficient functioning of various agency departments. This position will provide support for the reception desk, administration and development departments.

    JOB SETTING AND WORKING CONDITIONS:

    • 1. The Administrative/Development Assistant works in an office setting. May work at desk and computer for extended periods of time.
    • 2. Work in the reception area will require the ability to function effectively with surrounding noise and activity.
    • 3. The position will require travel, primarily in the community and the bay area, therefore, a valid CA driver’s license, an automobile for agency travel, and proof of current auto insurance is necessary.
    • 4. Work may take place in varied outside weather conditions during special activities and fundraising events.
    • 5. Work environment may become stressful at times dealing with a wide variety of challenges, deadlines, and a varied and diverse array of contacts.
    • 6. Periodic lifting up to 25 lbs. is required.
    • 7. Perform other duties as necessary for the good of the agency and as assigned by supervisor.

    Qualifications:

    • The Administrative/Development Assistant position requires an Associate’s degree in business, communications or related field. Bachelor’s degree strongly preferred.
    • 1. At least three years of experience in the non-profit sector with knowledge of administration, development and communications.
    • 2. Bilingual English/Spanish skills a plus.
    • 3. Type a minimum of 50 WPM.
    • 4. Proficient with computer usage and programs such as Windows and Windows-based software, including but not limited to Microsoft Office Suite, Adobe Suite, and Excel.
    • 5. High ethical standards and the ability to maintain confidentiality of sensitive and proprietary information
    • 6. Proven ability and wide capacity for high level of multi-tasking, with solid organizational skills and attention to detail.
    • 7. Strong initiative and self-starter with excellent organizational skills
    • 8. Ability to work as part of a team with strong interpersonal and collaboration skills.
    • 9. Demonstrated positive attitude, resiliency, and flexibility in an ever changing environment with multiple interruptions.
    • 10. Excellent and proven communication skills, both oral and written
    • 11. Strong customer service skills, both in-person and over the phone.
    • 12. Ability to operate and trouble-shoot standard office equipment, professional copiers, faxes, multi-line telephone system, etc.
    • 13. Experience with donor database management, preferably in Exceed
    • 14. Familiarity with email marketing systems, preferably Constant Contact and/or VerticalResponse.
    • 15. Experience with social media such as Twitter, LinkedIn, Facebook, Instagram.
    • 16. Ability to perform website updating on a CMS platform such as Word Press.
    • 17. Experience in event planning- including silent auction and volunteer management.
    • 18. Fingerprinting and background check as required by the Department of Justice, as well as TB Clearance are required before the candidate can being in this role.
  4. Crisis Program Counselor

    Counselor II – Bilingual Spanish/English – Crisis

    Location: Alum Rock Counseling Center
    Position Type: Full-time – Exempt – Evenings / Weekends
    Department: SOS – Crisis
    Reports to: Program Manager

    Position Summary:

    The Status Offender Services (S0S) Crisis Counselor II will provide appropriate and approved individual and family crisis intervention, rehabilitation, individual therapy and case management services to youths exhibiting and/or engaging in high-risk or delinquent behavior through the Mobile Crisis Response and Counseling Program. The 24-hour mobile crisis intervention response program serves children and youths ages 6-21 who are behaviorally beyond control of their guardians, curfew violators, truants, and/or runaways. Responsibilities include offer intervention and supportive services to a culturally and linguistically diverse client base of children and youths exhibiting and/or engaging in substance use, gang involvement, poor school attendance, depression, and other delinquent behavior. This position requires the ability to work evenings and weekends and travel within the community.

    Duties:

    • Provide crisis intervention, rehabilitation, individual therapy, case management and short-term counseling (maximum 6 weeks) to youth and their families on site and in the community;
    • Provide information and referral services to client families and monitor progress;
    • Conduct follow-up contact for each client in a timely manner;
    • Evening and weekend on-call coverage will be required;
    • Maintain Medi-Cal documentation and Medi-Cal appropriate client files and complete required paperwork including intake, psychosocial assessments, service plans, case notes, youth performance outcomes forms, etc. within expected timeframe;
    • Document all client contact within 24 hours;
    • Participate in outreach services through community fairs and presentations to law enforcement, school personnel, and community groups;
    • Collaborate with other area service providers including Status Offender Services Network shelters;
    • Maintain a caseload of 12-14 active clients;
    • Attend weekly meetings, weekly clinical case conferencing, and trainings necessary for professional development and as required for the agency and its funding sources;
    • Understand and adhere to the laws governing child abuse reporting;
    • Maintain confidential client records and files and complete required paperwork including treatment plans, psychosocial histories, and progress notes;
    • Administer evaluation surveys as required by contract;
    • Perform other duties as necessary for the good of the agency and as assigned by supervisor.

    Qualifications:

    • Master’s degree in counseling, psychology, child development, social work or related.
    • Board of Behavioral Sciences intern registration number required.
    • Bilingual English/Spanish required.
    • 2 – 3 years of experience providing crisis and stabilization services in a community based setting preferred.
    • Effective verbal and written communication skills and demonstrated computer literacy.
    • Knowledge and understanding of Medi-Cal eligible service provisions and billing requirements.
    • Understanding of and sensitivity to economic and cultural issues in diverse communities.
    • Ability to lift up to 25 lbs.
    • Able to work independently with minimal supervision, and as a positive member of the team.
    • Fingerprinting and background check as required by the Department of Justice.
    • Valid CA driver’s license, an automobile for agency travel, and proof of current auto insurance.
    • TB clearance required.
  5. Therapist/Counselor II – Bilingual (Spanish/English) – FIRST 5

    Therapist/Counselor II- Bilingual (Spanish/English) – FIRST 5

    Location: Alum Rock Counseling Center
    Position Type: Full-time – Exempt
    Department: First 5 Program
    Reports to: Program Manager

    Position Summary:

    Under the supervision of First 5 Program Manager, the Bilingual Therapist will provide therapeutic interventions and home visitation services to children ages 0-5 in their home environment.

    Duties:

    • Conduct intakes, assessments, and treatment service plans;
    • Provide therapeutic services, including dyadic and triadic therapy, appropriate for high-risk childre;
    • Utilize theoretical approaches to treatment, such as Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy;
    • Work one-on-one with children and their families;
    • Provide case management services to children and families when appropriate;
    • Maintain confidential client records and files, and complete required paperwork including intake, psychosocial assessments, treatment plans, case notes, outcome forms, etc. within expected timefram;
    • Maintain electronic medical records (EMT) for all clients;
    • Document all client contacts within 48 hours;
    • Collaborate with area service providers to support clients;
    • Understand and adhere to the laws governing child abuse reporting;
    • Administer evaluation surveys as required by contract;
    • Attend weekly meetings, weekly clinical case conferencing, and trainings necessary for professional development and as required for the agency or its funding sources;
    • Perform other duties as necessary for the good of the agency and as assigned by supervisor;
    • Evenings may be required.

    Qualifications:

    • MA in counseling or related field. MSW or MFT from an accredited college or university. BBS registration required;
    • 3-4 years of experience working in the mental health field, or a related area involving children and families;
    • Bilingual (Spanish/English) necessary;
    • Knowledge and understanding about the use of dyadic frameworks and exposure to children 0-5 years of age;
    • Experience with Medi-Cal documentation;
    • Effective verbal and written communication skills with computer literacy;
    • Understanding of and sensitivity to economic and cultural issues in diverse communities.;
    • Ability to lift up to 25 lbs., sit, stand, bend, and stoop regularly in order to interact with young children.
    • Able to work independently and as a positive member of a team;
    • Fingerprinting and background clearance as required by the Department of Justice. Current TB test clearance;
    • Valid CA driver’s license, an automobile for agency travel, and proof of current auto insurance.
  6. School-Based Counselor

    Counselor II – Bilingual Spanish/English – SEAS Program

    Location: Alum Rock Counseling Center
    Position Type: Full-time – Exempt – Some Evenings

    Department: School-Linked Services – Social Emotional Academic Services
    Reports to: Program Manager

    Position Summary:

    Alum Rock Counseling Services is seeking a full time, bilingual Counselor for its Social Emotional Academic Services (SEAS) Program. The Counselor II will provide Medi-Cal appropriate and approved individual therapy, rehabilitation, collateral, and case management services to youth exhibiting and/or engaging in high-risk or delinquent behavior in a school based setting. Employing evidence-based practices, SEAS services are targeting high school students who are behaviorally beyond control of their guardians, curfew violators, truants, and/or runaways. The Counselor will offer intervention and supportive services to a culturally and linguistically diverse client base of teens exhibiting and/or engaging in substance use, gang involvement, poor school attendance, depression, and other delinquent behavior. This position may require travel within the community, but services will generally be provided at a high school campus site.

    Duties:

    • Provide induvial therapy, rehabilitation, case management, and supportive counseling at a high school in East San Jose;
    • Conduct intakes, assessments, and treatment service plans;
    • Facilitate school based individual, family, and group supportive services, and educational sessions;
    • Conduct follow-up contact for each client in a timely manner;
    • Maintain Medi-Cal documentation and Medi-Cal appropriate client files and complete required paperwork including intake, psychosocial assessments, service plans, case notes, youth performance outcome forms, etc. within expected timeframe;
    • Document all client contact within 24 hours;
    • Serve on School Attendance Review Board and provide services to youths;
    • Maintain an active caseload of 15-18 clients per week;
    • Outreach services through community fairs and presentations to school personnel and community groups;
    • Attend Back to School Night and Staff Meetings on an ongoing basis;
    • Attend weekly meetings, weekly clinical case conferencing, and trainings necessary for professional development and as required for the agency or its funding sources;
    • Understand and adhere to the laws governing child abuse reporting;
    • Maintain confidential client records and files and complete required paperwork including treatment plans, psychosocial histories, and progress notes;
    • Administer evaluation surveys as required by contract;
    • Perform other duties as necessary for the good of the agency and as assigned by supervisor;
    • Evenings may be required.

    Qualifications:

          • MA in counseling or related field; MSW or MFT from an accredited college or university;
          • BBS registration required;
          • Bilingual/biliterate competence in Spanish/English required;
          • Medi-Cal documentation trained;
          • At least two years’ experience in a school based service agency as a counselor, caseworker or related position;
          • Experience working with diverse ethnic/cultural backgrounds;
          • Effective verbal and written communication skills;
          • Ability to lift up to 25 lbs;
          • Able to work independently and as a positive member of a team;
          • Fingerprinting and background check as required by the Department of Justice;
          • Valid CA driver’s license, an automobile for agency travel, and proof of current auto insurance;
          • TB clearance required.