ARCC offers nearly a dozen separate programs for high-risk youth and their families. Programs, offered individually or in various combinations focus on: early childhood development and parent coaching, middle school student mentoring, life skills development, truancy reduction, gang-related services, mobile crisis response and counseling, case management, child abuse and neglect prevention and community outreach.
Competency Development Services (CDS) is a prevention entity that provides services to first-time juvenile offenders, ages 12-18 by helping them to make the right choices and commit to a constructive, fulfilling and productive lifestyle. The Program aims to develop life skills in juvenile justice-involved youths through individual, family, school and community involvement. CDS redirects young offenders by encouraging them to develop attributes and strengths that may not have an outlet at home, including artistic, sports, or musical expression and training. The Program also encourages youth to take responsibility for their choices; recognize and map to positive role models; and be accountable, so that they don’t fall into the same negative or risky behavior.
The Program is designed to provide youth with a safety net for getting back on the right track before it’s too late. It offers competency development skills in the areas of substance abuse prevention, law related education, violence and gang prevention, community service learning, and individual and family counseling for ten sessions and up to sixteen for some clients. The Program focuses on accountability, developmental assets/skill building, relationship building, empathy, risk avoidance, and community involvement. The goal is to reduce crime and delinquency by targeting repetitive offenders and at-risk youth and to prevent youth from involvement or further penetration in the juvenile justice system, re-offending, violating probation or returning to custody.
The Program provides screening, assessment, prevention, and intervention services to youth and their families including mental health assessment, treatment plans, individual and family therapy and parenting classes using the STEP curriculum. The Seven Challenges Program® drug and alcohol treatment model is also offered to youth challenged by substance use. Referrals are received directly from the Probation Department and assigned to agency based on zip code area. The Program in collaboration with other community service organization has the capacity to serve 825 clients annually.
This Program, for pre-K children (ages 0-5), supports parents with young children exhibiting behavioral issues and/or those who have experienced trauma, loss or abuse. This intelligent and professional intervention can make a huge difference in the ability of a family to cope with the unique challenges of raising a special needs child. ARCC offers culturally and linguistically sensitive in-home services for parents who need training in positive parenting skills, nutrition counseling and early literacy. These services enable parents to strengthen families and ready their children for kindergarten.
The FIRST 5 Program provides home visitation and therapeutic services to families in their preferred setting – at home, our clinic, or in the community. The importance of readying a child for kindergarten cannot be overstated; one essential part of that readiness involves decreasing environmental stressors and helping the family to be positive and strong for the child. Sensitivity to the challenges that the family itself is going through is an integral part of the program. Supporting parents as they deal with the child helps to ensure a good learning environment in which important new skills can be learned and reinforced.
The ultimate goal of the FIRST 5 Program is to ready children for their first year of school and ensure that they have the social and emotional skills they need to thrive. The program also helps build families and teach crisis and stress management to create a safe, positive and caring environment for an at-risk child.
Home Visitation is a Santa Clara County FIRST 5 funded program and implemented in collaboration with a cadre of local non-profit organizations. Our services are offered in both English and Spanish by counselors who share similar cultural backgrounds to the youth and families they serve. Our six Home Visitors are able to serve a maximum of 84 clients and our four therapists can serve 46 clients at any given time. All of our Home Visitors and Therapists are fluent in English and Spanish. We are contracted to serve 120 children in Home Visitation and 43 through our Therapeutic Services.
MCRC is a unique program with a three-tier service delivery design that provides several service types:
When moments count, MCRC is a reliable resource for people in need. The Program is at the heart of ARCC—a phone number that is staffed 24 hours a day, 7 days a week with trained, linguistically and culturally sensitive and compassionate professionals. Through our support line, we provide de-escalation, stabilization and resource referrals to youth and families in immediate crisis situations.
88% of clients receiving MCRC counseling services in FY2014 resided in high-risk ZIP codes.
School, community and clinic service interventions include assessment, stabilization, referrals to other resources, on-site intermediary counseling, and after-care services. After-care services may include further counseling, case management, referrals, and other appropriate services.
The long-term results and outcome sought for this innovative program are to improve the mental health and emotional well-being of low-income, high-risk, minority youth and their families by restoring family stability, creating access to coordinated, age-appropriate mental health/care services and crisis intervention support. ARCC strives to serve 1,550 youth and families with short term mental health services (assessment, rehabilitation, collateral, individual, family and group therapy, and plan development).
Giving back to the communities in which we are based is core to Cisco’s culture. Cisco is proud to support the Mobile Crisis Response and Counseling Program, which will help families throughout the East Santa Clara Valley be healthy and happy.
– Tae Yoo, Vice President, Cisco Corporate Affairs
The CIPY program provides case management, counseling, and group structured activities for at-risk, low-income youth ages 13 to 17. ARCC offers four cycles of CIPY per year for young people with a history of involvement with the juvenile justice system and who need additional support to function in their family and community. CIPY provides one-on-one counseling services, as well as weekly support groups.
The program (8 weeks of classroom activity with 2 pro-social activities such as a visit to Soledad Prison, local college tours and recreational outings) utilizes the Botvin Life Skills Curriculum to reduce tobacco, alcohol, and other drug use. The goal of this intensive curriculum is to help young people develop a sense of self—away from the many negative influences to which they were susceptible. CIPY provides an encouraging, respectful and culturally sensitive environment, where youth can share their feelings and build trust. CIPY not only provides education, guidance and support to the highest risk youth, it gives them something more essential, lasting and important—a chance at a better future.
The TABS Program focuses on removing or mitigating barriers to attending school. The goal of this culturally sensitive program is to change poor school attendance by creating a positive learning environment. Young people who are deemed truant are referred for a minimum of 90 days of case management services. Case managers not only track school attendance and performance, they communicate with teachers and parents to support solution-focused conversations on meeting the youth’s needs in order to increase school attendance.
TABS counselors strive to identify underlying reasons precluding a youth from going to school on a regular basis. TABS address primarily middle-school youth, but also support other truant youth from ages 6 – 17. This comprehensive program includes three components: life skills classes, school-based counseling sessions and parent engagement meetings. The program currently serves students attending Independence, Overfelt, or James Lick High School.
The Middle School Mentoring & Support Program is a School-Based Partnership for Success program. Its goal is to offer intervention and support to high-risk students at the Ocala Middle School in San José’s Alum Rock Union School District in order to increase the student’s chances of academic success and living a healthy, productive life. Our mentors act as role models to their mentees, offering encouragement and support.
We understand that mentors act as role models and guides to their mentees, offering encouragement and support, suggesting alternative points of view and providing resources to the mentee in order for them to reach individualized and academic goals throughout the year. The Program utilizes two types of mentoring models: group and one-on-one mentoring.
Group mentoring is utilized solely during students’ first year of participation (6th grade). Groups of five students meet with one mentor on a bi-weekly basis. The first hour of these group mentoring sessions focuses on academics and includes time for homework. The second hour of the group mentoring sessions focuses on team-building and recreational activities.
The one-on-one mentoring model is utilized for students’ second and third year of participation (7th and 8th grades). With one-on-one mentoring, each adult mentor is assigned to only one mentee and commits to spending a minimum of 6 hours per month (ideally, 2 hours per week) with the mentee for one academic year. In these weekly meetings, mentors assist youth in developing strategies to overcome their personal and academic barriers and achieve their individualized goals.
The Program aims to improve attendance, increase students’ commitment to staying in school, decrease students’ number of detentions, truancy, and referrals and decrease students’ drug and alcohol use. The program utilizes the Botvin LifeSkills Curriculum, which is an evidence based curriculum proven to reduce tobacco, alcohol, and other drug use. The Program offers services to 6th, 7th, and 8th graders, during 2013 we served 95 students.
The PEI Program provides services in East and Central San José in partnership with the Santa Clara County Department of Mental Health and designated school districts. This Program is focused on identifying schools and targeting high-risk youth and their families. Using practices that are proven to make a positive impact on students and their families, PEI offers:
The goal of the Program is to prevent, reduce, and eliminate mental health illness that may be inhibiting academic success and family wellness. PEI serves up to 120 students enrolled at one of the 22 identified schools in Santa Clara County and their families. Individual staff members can serve 15 families at any given time.
East: Alum Rock School Union School District and Mt. Pleasant School District
Central: Luther Burbank School District and Oak Grove School District
The School Linked Services (SLS) program uses practices that are proven to make a positive impact on students and their families, behavioral support services for students, parent support services, student and family therapy, and connection to resources. It serves children and youth 6-21 years old with full-scope Medi-Cal. The goals of the program are to increase school engagement, attendance, and achievement; decrease at-risk behaviors, and to promote healthy natural support systems and healthy families.
Clinic-based program which serves youth with serious emotional disorders, including mood, severe anxiety, history of depression, and trauma-based disorders. Youth may need psychiatry or medication support. Youth may have had previous enrollment in Mental Health programs or currently receiving TBS. The population served is youth ages 6-17 who meet medical necessity and have long-term treatment needs. Youth must have full-scope Medi-Cal.
Therapeutic Behavioral Services (TBS) are available for youth who need behavioral support in addition to other mental health services they are receiving. TBS’s goal is to help youth avoid being placed in a higher level of care. The population TBS serves is youth under the age of 21 who have a primary existing specialty mental health service and require additional behavioral support. Youth must have full-scope Medi-Cal.
The newly developed ARCC Parent Advocate Program was established with the primary purpose to provide support for parents and help them understand as well as cope with, the crisis concerning the child abuse and neglect referral in which they are involved. Advocates help parents navigate through the child welfare process, while maintaining an honest and open communication about issues and the status of the case. This approach is one that fosters a hopeful path for parents during a process that is often painful, confusing and overwhelming. Each parent advocate has had varied experiences with the child welfare system and has been successful in reunifying with his/her children.
Our team of Parent Advocates works closely with parents and social workers to ensure that court mandated requirements are met, and the parent has the proper support system and resources in place to receive their children and keep them safe. Parent Advocates serve as liaisons, role models, and advocates while removing barriers and leading the path toward reunification. This program is a partnership with the Santa Clara County Social Services Administration to provide support and guidance to families engaged in the Child Welfare System.
ARCC provides internship opportunities for MFT and ASW students enrolled in practicum classes from local universities. Individual and group supervision per BBS guidelines is provided by licensed clinicians. The Program helps to prepare tomorrow’s mental health practitioners to better understand and support the special needs of high-risk, disenfranchised individuals by providing diverse, holistic training opportunities in homes, schools, clinics, one-on-one, and in group settings.
Interns provide therapy in Spanish or English on multiple school sites located throughout Santa Clara County.